Since KPO is a recent entrant in the list of career options in India, institutes have not yet started imparting formal training in providing skills necessary for the job. Nonetheless, few institutes have come up with short-term online certificate courses and training programs at the diploma level. The purpose of such institutes is to train the professionals to excel in this field. To be eligible for the courses, the aspirant should be a graduate in any field, from a recognized university. However, a 10+2 pass can also pursue many related training and certification courses which will provide him/her lucrative job opportunities in KPOs. But people, with science background, have a better chance to excel in the KPO industry simply because of their research and analytical abilities. Even management personals, doctors, engineers, lawyers, teachers, chartered accountants, economists, architects, and journalists can successfully enter the field of KPO.
Due to the growth in the KPO industry, more and more youngsters in India are seeking a budding career in this field. After pursuing a relevant course in the field, one can work with a KPO firm in the field of research and development, advanced web applications, financial consultancy and services, business and technical analysis, business and market research, legal services, training and consultancy, data analytics, etc. After gaining adequate experience in India, one can explore opportunities in foreign countries as well.
Top Colleges Offering UG/PG/Other Courses
Some institutes in India have started conducting courses to train professionals to suit the needs and requirements of KPOs. Ekcelon, situated in Bangalore, is one such institute. Besides, there are numerous other institutes that offer training and certification courses in major metropolitan cities throughout India to pursue a career in KPO.
One of the major reasons for the constant increase in growth of KPO industry in India is the attractive salary packages offered. As a beginner, one can earn anywhere between Rs. 10,000 and Rs. 15,000 per month. Well experienced professionals in this field can earn Rs. 4,00,000 to Rs. 6,00,000 per annum.